Beginning the week of December 13, Apple Stores and Apple Authorized Service Providers will have a new tool in their toolbox that will allow technicians to upgrade AirPods Pro firmware.
The new tool allows operators to use Apple Service Toolkit 2 to upgrade the firmware on clients’ AirPods Pro. Over-the-air upgrades can, unfortunately, fail in some circumstances.
Customers using non-iOS devices,
A left or right AirPods Pro that fails to update, or a replacement with a different firmware version than their existing hardware are all reasons for failure.
The tool is compatible with AirPods Pro with a wireless charging case or a MagSafe charging case, according to Apple internal letter.
The tool’s compatibility with other AirPods models is unknown.
There is currently no way to manually upgrade AirPods software, as the device should update automatically when attached to an iPhone or iPad.
Customers can check their firmware version by going to Settings > General > About and tapping the AirPods they want to view.
Apple recently released AirPods firmware 4.2 for all models, and customers can check their firmware version by going to Settings > General > About and tapping the AirPods they want to view.